Policies
Currency
All prices are shown in US Dollars. All sales are billed in US Dollars.
Sales Tax
Sales taxes are not included in our prices. Sales taxes are applicable for all orders within the State of Wyoming.
Payments
Payment must be by approved credit card, personal check or money order. Once your credit payment has been approved or your personal check is accepted at the bank the products you ordered will be shipped. An email will be sent to confirm shipment of your order.
Returns
Honeybee Therapy will refund in full any unopened products returned within 31 days for any reason. No Questions! The customer must provide proof of purchase and Honeybee Therapy will not refund shipping and handling costs.
Import Restrictions
CAUTION! Canadian customers please also check any import restrictions that your government may impose. Honeybee Therapy will not refund any products confiscated by foreign governments’ agencies.
Shipping & Handling
Products will be shipped in the name of the customer and at the customer’s risk. Delivery of the product to the carrier shall be deemed delivery to the customer. Insurance is available upon request.
Honeybee Therapy uses the United States Postal Service – Priority Mail for all deliveries. We process orders 2 to 3 times a week, so depending on what day your order came in, it might take up to a week for you to receive it.
Shipping charges are calculated as follows: first product ordered is $6.95, for each additional product after that one dollar is added to the shipping charges. Large orders (such as wholesale orders) are calculated on a case by case basis.
Prices and Availability
Prices and availability are subject to change.
Security
Customer security is one of our highest priorities. Honeybee Therapy uses a technology called Secure Socket Layer (SSL). This means that at the checkout, our servers and your PC encrypt (scramble) everything you enter into your computer, such as credit card details, name and billing address. Because it is encrypted, other computers are unable to make sense of it therefore keeping this information private.
There are visual clues on screen that tell you when you have entered a secure environment. On the lower left hand corner of the browser, the key or padlock icon, which is normally broken becomes solid.
Privacy Policy
Our Policy is ‘Customer First’ and accordingly, we have built our Website to enable us to provide excellent customer service throughout the whole shopping experience. We only collect the information necessary to enable us to deliver the best service to you. Because Honeybee Therapy respects your right to privacy we want you to be aware of what information we collect and how we use it.
When you visit Honeybee Therapy you may be providing information to us in two ways:
- 1. Anonymous statistics collected as you browse the site, and
- 2. Personal information you knowingly give us.
Statistics about your visit
As you browse the site, our computers collect information about your visit, not about you personally. Via web server logs we monitor statistics such as:
- How many people visit our site
- Which pages people visit on our site
- From which domains our visitors come
While we gather this information, none of it is associated with you as an individual. We use these statistics to improve our web site, to monitor its performance, and to make it easier for you and other visitors to use.
Personal information you knowingly give us
Within our pages you may be asked to give us personal information when you order from Honeybee Therapy, or use the online contact form. We ask for your name, address and credit card details, all of which are necessary for the purchase and delivery.
Honeybee Therapy would like to assure you that we do not:
- Collect personal information from you unless you provide it to us.
- Sell the names and addresses of our customers [site users] to third parties.
Honeybee Therapy does:
- Safeguard customers’ information from unauthorized access.
- Collect, maintain and use customer information as necessary to provide the most helpful and personalized products and services to meet customers’ needs.
- Honor customers’ requests to remove their names from our telephone or mail solicitation lists.
- Maintain confidentiality of personally identifiable customer information when undertaking projects with other companies.
Disclaimer
To the full extent permitted by law, all implied terms, conditions and warranties relating to the quality and/or fitness for purpose of the products or any of the products are hereby specifically excluded. Honeybee Therapy shall be under no liability whatever to the customer for any direct or indirect loss and/or expense (including loss of profit or personal injury) suffered by the buyer arising out of a breach by Honeybee Therapy of any of its obligations pursuant to this transaction. In the event of any dispute arising out of this Agreement the remedies of the customer shall be limited to damages. Under no circumstances shall the liability of Honeybee Therapy exceed the price of the goods.
Honeybee Therapy reserves the right to modify these terms and conditions from time to time as may be deemed necessary.